inquiry
About inquiries
Please feel free to contact us regarding the following matters:
- Product-related opinions, questions, and defect reports
- Inquiries and questions regarding mail order
- Requests and consultations for test items and prototype item production
*When requesting a prototype or custom-made item, please include your requirements as specifically as possible (the car model it will be fitted to, dimensions, size, and how you would like it made). Clear details allow us to respond faster.
We will respond to customer inquiries as courteously and promptly as possible.
Important Notice
- Depending on your email settings, you may not receive a reply from us.
- If you do not receive a reply within 2 to 5 business days, please contact us again.
- If a holiday falls in between, we will respond on the next business day.
- Please note that depending on the busy schedule, it may take some time for us to reply.