This is Vi-FA.net.
Frequently asked questions over the past few days
"Tracking number not showing"
"There is no tracking number"
"Is it actually being shipped?"
The content will be something like this.
Vi-FA primarily uses Japan Post.
Small items will be shipped via Click Post, which can be tracked.
Larger items will be shipped via Yu-Pack.
Regarding the tracking number
With ClickPost, there is often a delay of about one business day from the time of shipment until the tracking number is updated.
We would appreciate it if you could be a little patient while waiting for the tracking number to appear.
Shipping is complete when you receive the shipping notification email from us.
(We will send you a notification email at a different time after the shipment is completed.)
Regarding delivery days
Additionally, delivery dates may be delayed during busy periods or due to weather conditions such as typhoons or heavy rain .
In the past few days, I have heard that the number of deliveries has increased due to Black Friday and other events, causing delays across the entire shipping industry .
For remote islands such as Shikoku, Hokkaido, and Okinawa , delivery times will be longer than for Honshu.
Therefore, we would appreciate it if you could place your order well in advance of the date you need it.
This has nothing to do with the case
Regarding fully- ordered products ,
CAD design → Pre-prototype CG drawing confirmation → Prototype → Verification and inspection → Production of final product → Payment → Shipping
The process is as follows.
Therefore, please allow at least one week for this.
During busy periods, you may have to wait for more than two weeks .
Please make sure you understand this before placing your order.