Thank you for supporting Vi-FA from outside Japan.
As of November 9, 2026, we have ended all international shipping. We no longer accept orders for delivery to any country or region outside Japan. This applies to every destination we previously shipped to, in Asia, Europe, the Middle East and North America.
What this means for you
- Our checkout no longer accepts shipping addresses outside Japan.
- If you have already placed and paid for an order, we will contact you by email about that order.
- Support for past orders (for example, initial defects) continues under our Refund Policy. Please contact us by email.
- We have no plans to restart international shipping at this time.
Why we made this decision
1. The rules for shipping from Japan have become much stricter and more complex.
In 2026, the rules for sending goods by international mail changed many times:
- European Union: The duty exemption for low-value goods ended in July 2026. From November 2026, an extra handling fee is charged on each item, and the sender must submit product identification data for every online-sale parcel.
- Germany: Japan Post no longer accepts parcels that contain online-sale (business-to-consumer) goods.
- United States: For goods sold online, the sender must now prepay import duties through a third-party service before the parcel can be sent.
2. We cannot guarantee that every parcel meets every rule.
Each country now requires different paperwork, data and payment steps, and the rules change with little notice. We are a small team. If one parcel does not meet the rules, it can be returned, held at customs, or charged unexpected fees. In that case, you are the one who loses time and money.
3. The costs and risks are too high to continue.
New duties, fees and service charges raise the total price you pay. Returned or lost parcels also create losses that a small shop cannot absorb. We decided that it is better to stop than to offer a service that we cannot deliver reliably.
Thank you
This was not an easy decision. Many of you have ordered from us for a long time, and we are truly grateful for your support. We will continue to make high-quality parts for customers in Japan.
If you have any questions, please email us at atibumennto01@gmail.com.
Vi-FA