This is Vi-FA.net.
Thank you for using it all the time.
There was a problem with the "Inquiry" form on our website, which meant that we were unable to check the emails you sent us.
We would like to sincerely apologize to the customers who contacted us during the period of the malfunction for any inconvenience caused.
As of November 22nd, the problem with the inquiry form has been resolved.
We performed multiple test patterns and it worked without any problems.
Although it is very rare, there may be cases where the signal cannot be received correctly depending on the combination of the environment and circumstances of both parties (including long-term time difference reception).
In that case, we apologize for the inconvenience, but please contact us through the chat function on our website. (Click on the speech bubble icon at the bottom right of the screen.)
We apologize for the inconvenience caused by the problem with our contact form.
We apologize once again.