inquiry
About inquiries
Please feel free to contact us regarding the following matters:
- Product-related opinions, questions, and defect reports
- Inquiries and questions regarding mail order
- Requests and consultations for test items and prototype item production
We will respond to customer inquiries as courteously and promptly as possible.
Important Notice
- Depending on your email settings, you may not receive a reply from us.
- If you do not receive a reply within 2 to 5 business days, please contact us again.
- If a holiday falls in between, we will respond on the next business day.
- Please note that depending on the busy schedule, it may take some time for us to reply.