[Important] Information regarding termination of phone number usage
Thank you very much for your continued patronage of our store.
We would like to inform you that due to the termination of our telephone support service , our main telephone number will no longer be available .
As our store is run by a small number of staff, it has been physically difficult to answer phone calls. In addition, with the end of our phone number rental service, we will no longer be accepting phone inquiries.
How to contact us in the future
For future inquiries, please use one of the following methods:
- Contact us via email form or email ( atibumennto01@gmail.com)
- In-site chat function
- LINE official account
- X (formerly Twitter) or Facebook DM (*Confirmation may be delayed)
We will endeavor to respond as quickly as possible, but please note that depending on the content of your inquiry, it may take some time for us to respond.
Information for corporate customers
For corporate customers who have wholesale sales contracts, we will send you emails with the personal phone number and LINE ID of the person in charge as a means of contacting you in the future.
Even if you already know the information, you may receive another email, so we appreciate your understanding.
We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.
We look forward to your continued support of Vi-FA.