Privacy policy

Last updated: July 13, 2026

Vi-FA.net (the "Site", "we", "us") operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). Vi-FA.net is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make purchases through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing and disclosure of your personal information.

Personal information we collect or process

"Personal information" means information that identifies or can reasonably be linked to you or another person; it does not include anonymized information. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories, including inferences drawn from them:

  • Contact details: name, address, billing and shipping address, phone number and email address.
  • Financial information: card details, financial account information, payment and transaction details and confirmations.
  • Account information: username, password, security questions and preferences.
  • Transaction information: items you view, add to your cart or wishlist, purchase, return, exchange or cancel, and your transaction history.
  • Communications with us: information contained in your communications with us, for example with customer support.
  • Device information: information about your device, browser and network connection, your IP address and other unique identifiers.
  • Usage information: how and when you access and navigate the Services.

Sources of personal information

  • Directly from you, including when you create an account, visit or use the Services, contact us or otherwise provide information to us.
  • Automatically through the Services, including from your device when you use our products or visit our website, and through cookies and similar technologies.
  • From our service providers, when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners and other third parties.

How we use your personal information

  • Providing, tailoring and improving the Services: performing our contract with you, processing payments, fulfilling orders, remembering your preferences and items of interest, sending account notifications, processing purchases, returns, exchanges and other transactions, creating, maintaining and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a tailored shopping experience, such as recommending products related to your purchase history.
  • Marketing and advertising: sending marketing, advertising and promotional communications by email, text message or postal mail, and showing you advertisements for products or services on the Services and other websites, based on items you previously purchased or added to your cart and your other use of the Services.
  • Security and fraud prevention: authenticating your account, providing a safe and secure payment and shopping experience, detecting, investigating and responding to possible fraudulent, illegal, unsafe or malicious activity, protecting public safety and securing the Services. If you register an account, you are responsible for keeping your credentials safe; we strongly recommend not sharing your username, password or other access details with anyone.
  • Communicating with you: providing customer support, responding to you promptly and maintaining our business relationship with you.
  • Legal reasons: complying with applicable law, responding to valid legal process including requests from law enforcement and government agencies, participating in or investigating civil discovery, litigation and other legal disputes, and investigating and enforcing potential violations of our terms and policies.

How we disclose personal information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • To Shopify and to vendors and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
  • To business and marketing partners who provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our partners use your information in accordance with their own privacy policies.
  • When you direct, request or consent to our disclosure of certain information to third parties, for example to ship you products or when you use social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group, if any.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce our applicable terms and policies, and to protect or defend the Services, our rights and the rights of our users and others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services is transmitted to and shared with Shopify and with third parties that may be located in countries other than where you reside. We also use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, other merchants and Shopify. In such cases Shopify is responsible for processing your personal information and will respond to requests to exercise your rights over it. To learn more about how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en. Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites and online platforms operated by third parties. If you follow links to sites we are not affiliated with or do not control, please review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, or for the accuracy, completeness or reliability of information found on them. Information you provide in public or semi-public places, such as third-party social platforms, may be viewable by other users of the Services or of those platforms without limitation on its use. Our inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or of their owners or operators.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) the personal information of individuals under 16.

Security and retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security". Information you send to us may not be secure while in transit, so we recommend not using insecure channels to send us sensitive or confidential information. How long we retain your personal information depends on factors such as maintaining your account, providing the Services, complying with legal obligations, resolving disputes and enforcing applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, where legally permitted, we may decline your request.

  • Right of access / right to know: you may request access to the personal information we hold about you.
  • Right to delete: you may request that we delete the personal information we hold about you.
  • Right to correct: you may request that we correct the personal information we hold about you.
  • Right of portability: you may request a copy of your personal information and, in certain circumstances and with certain exceptions, that it be transferred to a third party.
  • Right to opt out of the sale or sharing of personal information for targeted advertising: depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising as defined by applicable privacy laws. If you visit our website with the Global Privacy Control opt-out preference enabled, depending on where you are, we will treat it as a request to opt out for your device and browser, and for your account where we can associate the signal with it. Learn more at https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals your browser or device may send.
  • Managing communication preferences: we may send you promotional emails; you may unsubscribe at any time using the unsubscribe option displayed in them. Even if you unsubscribe, we may still send you non-promotional emails such as important notices about your account or orders.

If you live in the United Kingdom or the European Economic Area, subject to exceptions and limitations under local law, you may also have the right to object to or request restriction of processing of your personal information for certain purposes, and the right to withdraw consent where we rely on consent to process your personal information; withdrawal does not affect the lawfulness of processing carried out before it. You may exercise these rights where indicated on the Services or by contacting us using the details below. We will not treat you adversely for exercising your rights. We may need to verify your identity before processing your request, and, where permitted by applicable law, you may designate an authorized agent to act on your behalf, subject to proof of authorization and verification of your identity. We will respond to your request within the timeframes required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or to lodge a complaint with your local data protection authority. In the European Economic Area, a list of the responsible supervisory authorities is available on the European Data Protection Board website.

International transfers

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as adequacy decisions or Standard Contractual Clauses, unless the transfer is otherwise permitted under applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at atibumennto01@gmail.com.